Shipping times

You will receive your order in an average of 3 working days.

However, the timing may depending on the product you have chosen, the day the order is placed or the location where the delivery is to be made.

 

ITALY

Orders received by 12:30 on Monday to Friday are processed and entrusted to the courier (DHL) by the afternoon of the following day *.

Delivery takes place with tracking (via tracking code that is sent to the customer via email) usually within 1 or 2 days of pick-up in the main capitals (for municipalities, some provinces, islands and the most remote locations, however, may be necessary 3 days).

Orders that reach us on the days from Friday (after 12:30) to Monday are processed and entrusted to the courier (DHL) on Tuesday afternoon *.

Delivery takes place with tracking (via tracking code that is sent to the customer via email) usually within 1 or 2 days from pick-up in the main capitals (for municipalities, some provinces, islands and the most remote locations, however, it may take 3 days).

 

EUROPE, UNITED STATES AND JAPAN

Orders received by 12:30 on Monday to Thursday are processed and entrusted to the courier (DHL) by the afternoon of the following day.Delivery takes place with tracking (via tracking code that is sent to the customer via email) usually within 2 or 3 days from pick-up in the main cities (for some cities, provinces or islands and the most remote locations, however, it may take up to 5 days).Orders received from Friday to Monday are processed and entrusted to the courier (DHL) on Tuesday afternoon.Delivery takes place with tracking (via tracking code that is sent to the customer via email) usually within two or three days of pick-up in the main cities (for some cities, provinces or islands and the most remote locations, however, it may take up to 5 days).

 

* Exceptions are:

  • some products of the “alphabet” collection and in particular: rings with writings or initials (cursive or micro letters), bracelets (cursive writing), chokers (cursive writing), earrings (micro letters) and invisibles (cursive writing )·
  • almost all rings (regardless of subject) measuring less than 10 or greater than 15
  • the products for which an ad hoc timing is indicated on the relative product page  

 

– The days of the times indicated above are always to be understood as working days.

– The related costs can be viewed at check-out: if the shopping of your cart exceeds a certain threshold or if a particular promotion is activated during the year, you can also select the free shipping method.

– For orders outside the EU, additional days may be required due to the customs clearance of the goods.

– In any case, what has already been said in the General Conditions of Sale remains valid. 

 

If you have special requirements or doubts about the timing, please send us an email to info@giolinaeangelo.com before placing your order: we will do our best to meet your needs (when and if materially possible).